Privacy policy
Last updated October 2026
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What we collect
CornerDesk is gym-management software. Gyms store information about their staff and members in CornerDesk: names, contact details, membership plans, class bookings and attendance, and payment history. When a member books a trial, buys a drop-in, or uses the member portal, we collect the information they provide — typically name, email, phone number, and waiver acknowledgment.
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How it’s used
Data is used to run the gym: scheduling, check-in, billing, reminders, and member communication. We do not sell personal data, and we do not use member data for advertising. CornerDesk support staff can open a gym’s account to help with imports, setup, or a problem the gym has raised. They work with manager permissions, never billing, Stripe, staff or the waiver, and every visit is listed for the gym’s owner in Settings.
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SMS messaging
Gyms use CornerDesk to send members and trial leads SMS messages — booking confirmations, class reminders, payment links, and follow-ups. Message delivery is handled by Twilio. Recipients can opt out at any time by replying STOP. We do not send marketing messages to anyone who has opted out.
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Payments
Payments are processed by Stripe under each gym’s own Stripe account. CornerDesk stores payment metadata (amounts, status, card brand and last four digits) but never stores full card numbers.
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Subprocessors
We rely on a small set of providers to deliver the service: Turso (database hosting), Stripe (payments), Twilio (SMS), Resend (email), Clerk (staff authentication), and Railway (application hosting). Each processes data only as needed to provide their service.
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Retention and export
Gyms own their data. Member and payment records are retained while a gym’s account is active and can be exported to CSV at any time from the More page. If a gym cancels, its data is kept and can still be exported from the Billing page; email [email protected] to have it deleted. Deleted members are soft-deleted and can be purged on request.
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Contact
Questions about this policy or a data request? Contact the gym you train with directly — they control your member record. For platform-level questions, email [email protected].